At Excelotl, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, tools, and services (“Services”).

By using Excelotl, you agree to the terms outlined in this policy.

1. Who We Are

Excelotl is an AI-powered platform that helps users create Excel formulas, clean data, generate VBA code, and access Excel support tools. We are committed to protecting your privacy and handling your data transparently.

2. What Information We Collect

💬 Information You Provide:

• Account Information: When you register, we collect your name, email address, and password.

• Payment Information: If you subscribe to a paid plan, we collect billing details via secure third-party payment processors (e.g. Stripe).

• User Inputs: We store prompts, Excel-related queries, and user interactions to improve AI performance and provide helpful history.

  
  

📄 Uploaded Files:

• Excel or CSV files you upload are temporarily processed to generate formulas or clean data. Files are not stored beyond the session unless explicitly saved by the user.

  
  

📈 Automatically Collected Data:

• Usage statistics, device type, IP address, browser type, and pages visited – collected via cookies and analytics tools to improve service performance.

  
  

3. How We Use Your Information

We use your data to:

• Provide and improve the core Excelotl services

• Personalize your experience

• Respond to your support requests

• Offer AI-enhanced features based on your inputs

• Communicate important updates or offers (opt-out available)

We do not sell your data or use it for advertising.

4. How We Protect Your Data

• Data is encrypted in transit (HTTPS)

• Uploaded files are deleted after processing unless saved by the user

• Access to production systems is limited to authorized personnel only

• We use secure third-party providers for payment and analytics

  
  

5. Data Retention

• Account and usage data is retained as long as your account is active

• Uploaded files are deleted automatically after session unless saved by the user

• You can request deletion of your account and data at any time by contacting support@excelotl.com

6. Your Rights (GDPR/CCPA)

You have the right to:

• Access your personal data

• Correct or delete your data

• Request portability of your data

• Object to processing in certain circumstances

To exercise these rights, contact: privacy@excelotl.com

7. Cookies

Excelotl uses cookies to:

• Maintain login sessions

• Collect anonymous usage data

• Improve performance and usability

You can control or disable cookies in your browser settings.

8. Third-Party Services

We use secure, trusted services to power parts of Excelotl:

• Stripe (Payments)

• OpenAI (AI Processing)

• Google Analytics (Usage Insights)

Each third party is vetted and compliant with data protection regulations.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We’ll notify users of major changes via email or in-app notifications. Continued use after updates indicates agreement to the new terms.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

📧 privacy@excelotl.com